International Orders - Please Click on Flag
1.800.353.1991

Contact Us

In the US, Call 800-353-1991

From Canada or Internationally: Call 575-758-1991

Or Click here to email us

 

Business Days

Monday - Friday

Business Hours

9 a.m. - 5:00 p.m. Mountain Time Phone: 1-800-353-1991 Ext 206. Or you may leave us a message by eMail and we will get back to you.

The Taos Herb Company web site represents a selection of medicinal herbs and extracts, essential oils. incense, supplements and ceremonial herbs that we have available. If you don't see an item, or you'd like to order an item in a quantity larger than we offer online, please call us during our business hours.

Placing Orders

Secure Online Shopping Cart: Browse through the site and click the "Add To Cart" button for the items you want. Use any "Checkout" button when you are ready to finalize your order. Any "Checkout" button also will let you review your order, adjust quantities, or delete items. Order online using PayPal or the secure server, or print the order form to mail or fax to us, or to use as reference for telephone orders. If you are not paying by credit card, but with a money order, please call us to place your order. We do not accept personal checks. For offline ordering with credit card, complete and print the online form, then mail or fax (575-758-7641) your order and credit card information. If you wish to call us to place your order, you are welcome to do so.

USA Telephone Orders: 1-800-353-1991 (Toll free only in the 50 US States) Ext 206.

International Telephone orders: 01-575-758-1991 Ext 206

Hours: 9 a.m. to 4 p.m. Monday-Friday Mountain Time, especially if an item you want is not currently available online.

Please Note: No phone sales on Saturdays or Sundays.
If you call us on a Saturday or Sunday, please leave us a message with your name and number and we will call you back during business hours on Monday.

Shipping 

Shipping costs are determined by your choice of USPS Priority Mail or UPS Home Delivery. USPS Priority Mail orders placed after 4 p.m. Mountain Time will be filled the next business day. UPS orders placed after 9:30 a.m. Mountain Time will be filled the next business day. Sorry, Saturday delivery is not available. If you would like faster shipping options, please call us during business hours.

Payment Methods

We accept Visa, MasterCard, Discover and AMEX credit cards and PayPal for online purchases, fax and telephone orders. We are required to collect New Mexico Gross Receipts tax on orders from or delivered within the state of New Mexico. Only orders within the state of New Mexico are charged Gross Receipts tax.

Order Inquiries

To inquire about an order, please click here to email us and provide the following information: Your full name. The date you placed the order. The order number from your email receipt. Your email and phone information.

Returns

If your order arrives damaged, please notify us and the carrier immediately. Please do not discard any items or packaging. If we made an error in your order, please notify us within 10 days of receipt, and we will make the necessary adjustments. Returns not due to damage or our error may be subject to a 20% handling fee that will be deducted from any credit or refund. Please call us during business hours at 1-800-353-1991 Ext 206 to obtain authorization for returns.

International Orders

Taos Herb Company ships to many countries on planet earth. 

Please allow 3-4 weeks for delivery of international orders.

At the top of your screen in the green bar click on the flag icon next to the “Current Sale” link, select the flag of your country and the checkout process will calculate shipping, taxes and any tariffs for your country.

Orders will be priced and charged in the currency of country. 

Sorry, we cannot ship bulk herbs (including white sage leaves) to Japan.

Wholesale Accounts

This is a retail web site. As the manufacturer of the products we sell, we welcome inquiries from practitioners and retailers regarding wholesale pricing and purchases. For wholesale information, please click here to send us an email, or call us for more information.

Security

The Taos Herb Company's site is a Secure Site. Your protection is very important to us. All orders are encrypted for your safety. We use GeoTrust® for our internet security. GeoTrust® is a worldwide leader in internet security. GeoTrust® provides the Secure Sockets Layer (SSL) encryption technology used to scramble and encode all communication between your browser and the Taos Herb Company web server.

The security and validity of your credit card transactions is protected. All orders are encrypted to guarantee that the information can be read by us only. Order information including credit card data will appear as indecipherable gibberish if the data is intercepted by an unauthorized source. Your credit card number is encrypted prior to transmission over the internet.

How to tell it's secure? Check the security icon - most browsers use a key or padlock. An unbroken emblem indicates a secure browser. Check the URL field of your browser - with a secured server the address will begin with https://instead of the usual http://.
We will never sell or rent your information.

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