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1.800.353.1991

Shipping

  • Flat Rate Shipping $7.95 in the USA
  • FREE Shipping on orders on $75 or More Everyday
  • FREE Gift with orders of $50 or more
*Offer applies to Retail Orders Only with Standard Shipping service within the contiguous 48 states.


For Customer Service, call Toll Free 1-800-353-1991 or send an email to shipping@taosherb.com.

Call 575.758.1991 from Canada or Internationally

Shipping

Shipping costs are determined by your choice of USPS Priority Mail or UPS Home Delivery.

USPS Priority Mail orders placed after 4 p.m. Mountain Time will be filled the next business day. UPS orders placed after 9:30 a.m. Mountain Time will be filled the next business day. Sorry, Saturday delivery is not available. If you would like faster shipping options, please call us during business hours.

Shipments to Alaska and Hawaii

The shipping cost on the shopping cart is only an estimate. We will email a final invoice to you with updated shipping charges for you to review and approve before we charge your credit card.

How to Check the Status of an Order

If you would like to check on the status of an order you've placed, you can send an email to shipping@taosherb.com, or call us at 1-800-353-1991 Ext. 206.

From Canada, please call 575.758.1991.

Please provide:
  • Your Name
  • The date you placed the order
  • Order Number from eMail receipt and
  • Your eMail and Phone information.

We are available by phone Monday-Friday, 9 am-5:30 pm, Mountain Time

To learn more, please visit our Customer Service page.

Returns

If your order arrives damaged, please notify us and the carrier immediately. Please do not discard any items or packaging. If we made an error in your order, please notify us within 10 days of receipt, and we will make the necessary adjustments. Returns not due to damage or our error may be subject to a 20% handling fee that will be deducted from any credit or refund. Please call us during business hours at 1-800-353-1991 Ext 206 to obtain authorization for returns.

International Orders

Taos Herb Company ships only to the USA and territories, Canada, and Great Britain. Orders will be priced and charged in U.S. dollars. Due to fluctuating international currency rates and postal customs, the shipping rates on the shopping cart form will not apply to your order. There is a $20 (U.S.) service fee on international orders.
Call 575.758.1991 from Canada or Internationally

Business days: Monday - Friday

Business Hours: 9 a.m. - 5:00 p.m. Mountain Time Phone: 1-800-353-1991 Ext 206. Or you may leave us a message by eMail and we will get back to you.

Payment methods

We accept Visa, MasterCard, Discover and AMEX credit cards for online, fax and telephone orders. For your convenience, we offer Google Checkout and Pay Pal for online orders. We are required to collect 7.50% sales tax on orders from or delivered within the state of New Mexico. Only orders within the state of New Mexico are charged sales tax.

Wholesale Accounts

This is a retail web site. As the manufacturer of the products we sell, we welcome inquiries from practitioners and retailers regarding wholesale pricing and purchases. For wholesale information, please visit our wholesale information page or call us toll free at 1-800-353-1991.
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